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Open Today! Service: 8am-4pm Call us at: (423) 499-9095


Lexus Service Comparison Chart

Independent Service Shops vs Certified Lexus Service

The day will come that new Lexus owners will need to schedule routine maintenance and possibly repairs down the road. They will face a decision regarding where to take their Lexus for the service. Comparing the two isn’t fair as independents versus dealership services have few similarities when it comes to quality. We have nonetheless evaluated the two by comparing service metrics to determine who offers the best. Read on to see exactly how certified Lexus service is better.

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See the Difference

Certified Technicians

When you choose to schedule certified Lexus services, you are choosing to get the job done by a well-trained, experienced, and certified technician of proven skill and ability. Certified technicians perform at a gold-standard quality that you can trust. Independents are not held to this standard and often employ non-certified self-taught mechanics with unknown experience and skill.

Genuine OEM Parts

Certified Lexus services will always include the installation of genuine OEM parts of guaranteed fit, perform as expected, and are covered by a warranty in case they don’t. Independents commonly cut corners on quality by installing aftermarket parts that cannot offer these guarantees.


Certified Lexus services happen within a clean state-of-the-art facility equipped with the newest technologies and diagnostics matching the high-tech nature of Lexus vehicles. Independents are often equipped with yesterday’s technologies.

Technical Services

Technical services are those given to sophisticated primary systems, such as the transmission, suspension, or engine. Certified Lexus services include a certified technician following the technical service protocol to deliver precise results to specifications. Independents often shoot from the hip for technical services and do not follow technical service bulletins.

Recalls Service

This comparison really isn’t fair because safety recalls are regulated services and Lexus certified service is mandatory. We are uniquely qualified to complete Lexus recalls service and independents cannot.

Who Is Better?

The comparison shows that certified Lexus service beats the independents at every service quality criteria. When you drive a Lexus near Chattanooga, you never have to risk substandard service quality and value from the nearest quick lube outlet or independent service shop when you have access to certified Lexus services with us. Be sure to bring your vehicle to Lexus of Chattanooga for the best.

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Certified Lexus Service

Complimentary Lexus of Chattanooga Amenities

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Phone Number:Service Hours:Special Hours
  • Labor DayClosed
Regular Hours
  • Mon - Fri7:30 AM - 6:00 PM
  • Sat8:00 AM - 4:00 PM
  • SunClosed

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Lexus of Chattanooga is located at: 5800 Lee Highway • Chattanooga, TN 37421
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5800 Lee Highway • Chattanooga, TN 37421

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Today's Hours:

Open Today! Sales: 9am-6pm

Open Today! Service: 8am-4pm

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Lexus of Chattanooga 35.019766, -85.201756.