Meet Our Staff

Our staff here at Lexus of Chattanooga is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Sales Staff

Lexus Master Certified Sales a FRED  FORTSON
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(423) 326-9882
Lexus Master Certified Sales a
FRED FORTSON
Lexus Master Certified Sales a RALPH  PATY
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423-488-8231
Lexus Master Certified Sales a
RALPH PATY
Lexus Certified Sales and Leas MARC  BALES
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423-499-9095
Lexus Certified Sales and Leas
MARC BALES
LARRY  HOLDER
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423-499-9095
LARRY HOLDER

Meet Our Service Staff

JOHN  CATE
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423-499-9095
JOHN CATE
ANDREA  MASHBURN
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423-499-9095
ANDREA MASHBURN
RYAN  KENNEDY
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423-499-9095
RYAN KENNEDY
RANDY  HATFIELD
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423-499-9095
RANDY HATFIELD
MARIA  GAINS
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423-499-9095
MARIA GAINS

Meet Our Management Staff

ED  EMERSON
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423-499-9095
ED EMERSON
Pre-Owned Sales Manager ROBBIE  BALES
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Pre-Owned Sales Manager
ROBBIE BALES
ROBERT  GRAHAM
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423-499-9095
ROBERT GRAHAM
Technology Specialist  AARON  SCHREINER
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423-499-9095
Technology Specialist
AARON SCHREINER

Our Location

Lexus of Chattanooga
2135 Chapman Rd,
Chattanooga, TN 37421

Sales: 423-897-1031
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Collision Center Hours

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Great service and great people

- David Hulgan, GOOGLE

Customer service rep Lexie was outstanding, a great service job. I will ask for her next svc appnt. Thank you Lexie.

- Kenfwilds, DEALERRATER

Great

- John Greene, GOOGLE

Quick and easy! Very helpful in identifying an issue and getting it covered under warranty !

- Devin Sprouse, GOOGLE

The transaction was professionally completed with ease and to my satisfaction. Tommy was great.

- Randall Doerter, GOOGLE

Great and timely customer service

- Candi Hampton, GOOGLE

Very professional staff and quality work from the mechanics. They treat their customers like royalty its quite nice. Highly recommend🙂

- Eric FURCSIK, GOOGLE

Service was efficient from the point of scheduling to checking in to completion!

- Dave Mc, GOOGLE

As usual, service was provided professionally and promptly.

- Debbie Catlett, GOOGLE

Very quick and efficient. Very customer oriented and friendly employees. Pleased with my visit and service

- Rhonda Leopper, GOOGLE

Ryan Kennedy was an absolute lifesaver during our trip from Naperville to Orlando. When our vehicle’s exhaust system unexpectedly broke down, we were worried that our journey might come to an end. Ryan took the time to understand our situation, knowing that we were far from home and still had a...

- Accord19, DEALERRATER

Awesome Experience! Fred Fortson was wonderful to work with. Lexus of Chattanooga made the process of purchasing a vehicle quick and easy!

- Lyndsey, DEALERRATER

Fred helped me out big time getting me the car I wanted. Made the push for me even though i’m under 21 to still get a good financing offer.

- shaunacklin33, DEALERRATER

Andrea Mashburn gave excellent service!

- Michael Long, GOOGLE

Had the 40,000 mile maintenance done today. We well pleased with the service.

- Sue Payne, GOOGLE

Very professional and courteous..

- Denise Letson, GOOGLE

Helped me out as soon as I was in the door. Great guy to talk to and helped me out to get a great deal for myself. Happy to have met him, hope he's your salesman!

- Aidan, DEALERRATER

Always helpful and knowledgeable.

- Melissa Helmes, GOOGLE

They are always very courteous and thorough when servicing my vehicle. I appreciate their personalized care and attention to detail.

- jvscs, DEALERRATER

I had a great experience purchasing my vehicle from this dealership. The staff was friendly, professional, and made the entire process smooth and stress-free. They answered all my questions and were transparent throughout the sale.

- ecarwile, DEALERRATER

Excellent service. Alec Bales assisted me in so many ways. Thank you Alec and Lexus of Chattanooga.

- mattie sheats, GOOGLE

They were so very nice and curtious!! Thank you!

- Audra Taliaferro, GOOGLE

Excellent dealership experience, friendly staff, quick service, fair pricing, and overall very professional environment. Highly recommend!

- Courtneykrajesky, DEALERRATER

Clean, professional and quick! Thank you!

- Jenna Thomasson, GOOGLE

I took my RX 350 in for service and wanted to see if they had the new 2027 RX350 on the lot. Mr Tommy Chills met me on the lot and ask if he could help me. I ask him about the 2027’s he said they don’t have them yet. I seen the RX450h+ and ask about it. I told him I would need a white...

- Sarah Hooker, GOOGLE

From the minute we walked in, this dealership made us feel right at home. There was no pressure, no rushing, and no feeling like we were just another sale. Everyone was friendly, but Ralph Paty is the one who really made the whole experience stand out. Ralph treated us with genuine respect from the...

- swyrick06, DEALERRATER

Have had the BEST experience with this place. Between Wade and Robbie, we were VERY taken care of. Great people and great service!!

- Lauren Simons, GOOGLE

Gavin in the Service Dept is an excellent representative for Lexus. He and all the other reps that I interacted with are great! So friendly and easy to talk to. A manager in Service, Cody, came out to talk about my car issue and impressed me with his eagerness to make sure I was happy, as well. I...

- Carol Hixson, GOOGLE

These guys are great! From the beginning of the sale to well after, professional, courteous service.

- Calvin Steele, GOOGLE

Excellent customer service and very knowledgeable.

- Eugene McCallie, GOOGLE

Excellent service!

- Susan Sanders, GOOGLE

Dealer sourced mud flaps overnight and installed next day as part of the service call.

- Jim Reich, GOOGLE

Extremely fortunate to have Fred as a salesman. Professional, experienced, and has integrity. After I bought my vehicle, he was there to help me after the fact with any concerns. Lexus does the right thing and that’s what makes people love them. Definitely will be a repeat customer.

- Vlad, DEALERRATER
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