Which Lexus is the Most Reliable?

2020 Lexus LS driving down curved road

Is Lexus a good car? Lexus reliability is well-known in the automotive industry. In fact, Lexus has been receiving accolades for its dependable vehicles for decades. Some of its more recent recognitions include:

  • Kelley Blue Book 5-Year Cost to Own Best Brand in 2019 and 2014.
  • Kelley Blue Book Brand Image Awards Best Luxury Brand in 2019–“backed by the quality of its products and the care with which it serves its audience…Lexus follows the old-school approach where the customers come first.”
  • J.D. Power Highest Rated Dependability Brand for the past three years (2017-2019).
  • Lexus outranked rivals like BMW, Jaguar, Acura, Audi, Mercedes-Benz, Volvo, and Mini in a 2017 Consumer Reports study measuring average long-term maintenance costs.

But which of the Lexus models should you choose for hassle-free maintenance and long-lasting performance in Ooltewah and Lookout Mountain? 


Lexus Reliability by Model

How are we judging Lexus reliability at Lexus of Chattanooga? J.D. Power is a respected source of measuring the reliability and quality of a vehicle, with two awards each year that Lexus dominates:

Lexus has even ranked #1 in the J.D. Power U.S. Dependability Survey for six consecutive years (2012-2017). The 2020 awards aren’t out yet, so we’ve taken a look at past winners below:

Lexus ES

The Lexus ES compact luxury car is one of the most awarded vehicles in the Lexus lineup, with six consecutive J.D. Power Dependability Awards under its belt over the past six years:

  • 2019 for the 2016 Lexus ES 350
  • 2018 for the 2015 Lexus ES 300h
  • 2014-2017 for the 2011-2014 Lexus ES 350 models

It also won the Kelley Blue Book Best Buy of 2020 Award in the Luxury Car category. Kelley Blue Book stated, “the ES provides Lexus levels of class-above amenities within its roomy, comfortable, quiet cabin, backed by trademark Lexus practicality.” The Best Buy Award is determined by several factors, including: 

Lexus GS

The Lexus GS offers plenty of comforts for its passengers, as well as the peace of mind that comes with four J.D. Power Dependability Awards in the midsize luxury car segment over the past six years:

  • 2014-2018 for the 2011-2015 Lexus GS 350 models

Lexus LS

The LS has proven Lexus reliability year after year. “In U.S. consumer publications, Lexus’ flagship model is recognized as one of the most reliable vehicles ever built” according to Wikipedia. In fact, it’s held the top spot in the J.D. Power U.S. Dependability Survey 18 times for the large luxury SUV segment:

  • 2014 – 1st place for the 2011 Lexus LS (tied with Cadillac DTS)
  • 2012 – 1st place for the 2009 Lexus LS
  • 1994-2009 – 1st place for the 1991-2006 Lexus LS models

Lexus RX

The 2019 Lexus RX won 1st place for the J.D. Power Quality Awards in the midsize SUV segment, scoring a 92 Overall Rating and an 89 Quality & Reliability rating. It’s also won three J.D. Power Dependability awards over the last six years:

  • 2017, 2018 for the 2014, 2015 Lexus RX 450h models
  • 2014 for the 2011 Lexus RX 350

Lexus GX

The Lexus GX is also a midsize luxury SUV, coming up just behind the RX in the 2019 J.D. Power Quality Awards and snagging 2nd place with an 86 Overall Rating and an 84 Quality & Reliability Rating. Similar to the RX, it has won several J.D. Power Dependability awards over the past years:

  • 2015-2019 for the 2012-2016 Lexus GX 460 models

Choose Your Lexus at Lexus of Chattanooga

If you’re tired of the Lexus dealers in Georgia or Nashville, rely on Lexus of Chattanooga the premier car dealerships in Chattanooga, TN. Whether you want an award-winning new Lexus or a time-tested used Lexus, our experts can help you find the right model for your needs. And when your vehicle does need maintenance or repairs, trust the Lexus-certified technicians at our authorized service center near Manchester.

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Lexus of Chattanooga

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