Factory Recommended Services For Your Lexus Vehicle
FACTORY RECOMMENDED SERVICES FOR YOUR LEXUS VEHICLE
Call to Schedule: (423) 897-2216
Schedule Service Today at Lexus of Chattanooga Service Center in Chattanooga, TN
When the complimentary service runs out, continuing service at recommended intervals at a Lexus of Chattanooga ensures the highest-quality parts and repairs along with competitive prices. Our technicians have met some of the highest service standards in the industry, and must go through in-depth training and pass rigorous tests to become certified. Read below to learn what factory services are recommended for your vehicle and schedule your service appointment with us today.
Select Your Lexus Vehicle's Mileage or Length of Wear to Determine your Factory Recommended Services:
SERVICE FOR 5K & 10K MILES / 6 MONTHS
FACTORY RECOMMENDED SERVICE FOR 5K & 10K MILES / 6 MONTHS: Complimentary
SCHEDULE SERVICESERVICE FOR 15K MILES / 18 MONTHS
FACTORY RECOMMENDED SERVICE FOR 15K MILES / 18 MONTHS: $249.00
- Check Installation Of Driver's Floor Mat
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate Tires and Ballance Tires
- Inspect Axle Shaft Boots
- Inspect Body/Chassis
- Inspect Intercooler Coolant
- Inspect Rack-and-Pinion Assembly
- Replace Front Wiper Blades
- Inspect /Adjust All Fluid Levels
(Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on inspection results.) - Inspect Ball Joints And Dust Covers
- Inspect Brake Lines And Hoses
- Replace Engine Air Filter
- Fuel Injection Treatment
- Inspect Steering Linkage And Boots
- Inspect Exhaust Pipes And Mountings
- Replace Smart Key Battery
- Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 20K MILES / 24 MONTHS
FACTORY RECOMMENDED SERVICE FOR 20K MILES /24 MONTHS: $249.00
- Check Installation Of Driver's Floor Mat
- Reset Oil Maintenance Reminder, if Oil was Changed
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate and Ballance Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Wiper Blades
- Replace Engine Oil And Oil Filter
(Reset "Maint Reqd" Light If Equipped after maintenance at every 5,000 miles.) - Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 25K MILES / 30 MONTHS
FACTORY RECOMMENDED SERVICE FOR 25K MILES /30 MONTHS: $199.95
- Check Installation Of Driver's Floor Mat
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate and Ballance Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Wiper Blades
- Inspect /Adjust All Fluid Levels
(Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on inspection results.) - Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 30K MILES / 36 MONTHS
FACTORY RECOMMENDED SERVICE FOR 30K MILES /36 MONTHS: $649.00
- Check Installation Of Driver's Floor Mat
- Reset Oil Maintenance Reminder, if Oil was Changed
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate and Ballance Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Axle Shaft Boots
- Inspect Body/Chassis
- Inspect Brake Rotor Thickness and Runout
- Inspect Intercooler Coolant
- Inspect Rack-and-Pinion Assembly
- Inspect Transmission Fluid Cooler Hoses and Connections
- Inspect Transmission for Signs of Leakage
- Replace Wiper Blades (Inserts)
- Inspect Ball Joints And Dust Covers
- Inspect Brake Lines And Hoses
- Oil Treatment
- Fuel Injection Treatment
- Inspect Steering Linkage And Boots
- Inspect Exhaust Pipes And Mountings
- Inspect Fuel Lines And Connections, Fuel Tank Band And Fuel Tank Vapor Vent System Hoses
- Inspect Fuel Tank Cap Gasket
- Replace Brake Fluid
- Replace Smart Key Battery
- Replace Engine Oil And Oil Filter
(Reset "Maint Reqd" Light If Equipped after maintenance at every 5,000 miles.) - Replace Engine Air Filter
- Replace Cabin Air Filter (If Equipped)
- Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 35K MILES / 42 MONTHS
FACTORY RECOMMENDED SERVICE FOR 35K MILES /42 MONTHS: $179.00
- Check Installation Of Driver's Floor Mat
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate and Ballance Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Wiper Blades
- Inspect /Adjust All Fluid Levels
(Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on inspection results.) - Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 40K MILES / 48 MONTHS
FACTORY RECOMMENDED SERVICE FOR 40K MILES /48 MONTHS: $229.00
- Check Installation Of Driver's Floor Mat
- Reset Oil Maintenance Reminder, if Oil was Changed
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Wiper Blades
- Replace Engine Oil And Oil Filter
(Reset "Maint Reqd" Light If Equipped after maintenance at every 5,000 miles.) - Replace Spark Plugs
(Required Under Terms Of Emission Control Warranty.) - Replace Cabin Air Filter (If Equipped)
- Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 50K MILES / 60 MONTHS
FACTORY RECOMMENDED SERVICE FOR 50K MILES /60 MONTHS: $229.00
- Check Installation Of Driver's Floor Mat
- Reset Oil Maintenance Reminder, if Oil was Changed
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Wiper Blades
- Replace Engine Oil And Oil Filter
(Reset "Maint Reqd" Light If Equipped after maintenance at every 5,000 miles.) - Replace Cabin Air Filter (If Equipped)
- Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 55K MILES / 66 MONTHS
FACTORY RECOMMENDED SERVICE FOR 55K MILES /66 MONTHS: $179.00
- Check Installation Of Driver's Floor Mat
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate and Ballance Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Wiper Blades
- Inspect /Adjust All Fluid Levels
(Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on inspection results.) - Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 60K MILES / 72 MONTHS
FACTORY RECOMMENDED SERVICE FOR 60K MILES /72 MONTHS: $899.00
- Check Installation Of Driver's Floor Mat
- Reset Oil Maintenance Reminder, if Oil was Changed
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate and Ballance Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Axle Shaft Boots
- Inspect Body/Chassis
- Inspect Brake Rotor Thickness and Runout
- Inspect Intercooler Coolant
- Inspect Rack-and-Pinion Assembly
- Inspect Transmission Fluid Cooler Hoses and Connections
- Inspect Transmission for Signs of Leakage
- Replace Wiper Blades (inserts)
- Inspect Ball Joints And Dust Covers
- Inspect Brake Lines And Hoses
- Inspect Rear Differential Oil
- Inspect Engine Coolant
- Inspect Steering Linkage And Boots
- Inspect Exhaust Pipes And Mountings
- Replace Drive Belts
- Inspect Fuel Lines And Connections, Fuel Tank Band And Fuel Tank Vapor Vent System Hoses
- Inspect Fuel Tank Cap Gasket
- Replace Brake Fluid
- Replace Smart Key Battery
- Replace Engine Oil And Oil Filter
(Reset "Maint Reqd" Light If Equipped after maintenance at every 5,000 miles.) - Fuel Injection Treatment and Oil Treatment
- Replace Cabin and Engine Air Filter (If Equipped)
- Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 65K MILES / 78 MONTHS
FACTORY RECOMMENDED SERVICE FOR 65K MILES /78 MONTHS: $179.00
- Check Installation Of Driver's Floor Mat
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate and Ballance Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Wiper Blades
- Inspect /Adjust All Fluid Levels
(Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on inspection results.) - Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 70K MILES / 84 MONTHS
FACTORY RECOMMENDED SERVICE FOR 70K MILES /84 MONTHS: $229.00
- Check Installation Of Driver's Floor Mat
- Reset Oil Maintenance Reminder, if Oil was Changed
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Wiper Blades
- Replace Engine Oil And Oil Filter
(Reset "Maint Reqd" Light If Equipped after maintenance at every 5,000 miles.) - Replace Cabin Air Filter (If Equipped)
- Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 75K MILES / 90 MONTHS
FACTORY RECOMMENDED SERVICE FOR 75K MILES /90 MONTHS: $449.00
- Check Installation Of Driver's Floor Mat
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate and Ballance Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Axle Shaft Boots
- Inspect Body/Chassis
- Inspect Intercooler Coolant
- Inspect Rack-and-Pinion Assembly
- Replace Wiper Blades (inserts)
- Inspect /Adjust All Fluid Levels
(Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on inspection results.) - Inspect Ball Joints And Dust Covers
- Inspect Brake Lines And Hoses
- Inspect Rear Differential Oil
- Fuel Injection Treatment
- Replace Engine and Cabin Air Filter
- Inspect Exhaust Pipes And Mountings
- Inspect Drive Belts
- Replace Smart Key Battery
- Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 80K MILES / 96 MONTHS
FACTORY RECOMMENDED SERVICE FOR 80K MILES /96 MONTHS: $219.00
- Check Installation Of Driver's Floor Mat
- Reset Oil Maintenance Reminder, if Oil was Changed
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Wiper Blades
- Replace Engine Oil And Oil Filter
(Reset "Maint Reqd" Light If Equipped after maintenance at every 5,000 miles.) - Replace Spark Plugs
(Required Under Terms Of Emission Control Warranty.) - Replace Cabin Air Filter (If Equipped)
- Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 85K MILES / 102 MONTHS
FACTORY RECOMMENDED SERVICE FOR 85K MILES /102 MONTHS $179.00
- Check Installation Of Driver's Floor Mat
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate and Ballance Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Wiper Blades
- Inspect /Adjust All Fluid Levels
(Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on inspection results.) - Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 90K MILES / 108 MONTHS
FACTORY RECOMMENDED SERVICE FOR 90K MILES /108 MONTHS: $999.00
- Check Installation Of Driver's Floor Mat
- Reset Oil Maintenance Reminder, if Oil was Changed
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Axle Shaft Boots
- Inspect Body/Chassis
- Inspect Brake Rotor Thickness and Runout
- Inspect Intercooler Coolant
- Inspect Rack-and-Pinion Assembly
- Inspect Transmission Fluid Cooler Hoses and Connections
- Inspect Transmission for Signs of Leakage
- Inspect Wiper Blades
- Inspect Ball Joints And Dust Covers
- Inspect Brake Lines And Hoses
- Inspect Rear Differential Oil
- Inspect Engine Coolant
- Inspect Steering Linkage And Boots
- Inspect Exhaust Pipes And Mountings
- Inspect Fuel Lines And Connections, Fuel Tank Band And Fuel Tank Vapor Vent System Hoses
- Inspect Fuel Tank Cap Gasket
- Replace Brake Fluid
- Replace Smart Key Battery
- Replace Engine Oil And Oil Filter
(Reset "Maint Reqd" Light If Equipped after maintenance at every 5,000 miles.) - Replace Engine Air Filter
- Replace Cabin Air Filter (If Equipped)
- Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 95K MILES / 114 MONTHS
FACTORY RECOMMENDED SERVICE FOR 95K MILES /114 MONTHS: $179.00
- Check Installation Of Driver's Floor Mat
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate and Ballance Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Wiper Blades
- Inspect /Adjust All Fluid Levels
(Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on inspection results.) - Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
SERVICE FOR 100K MILES / 120 MONTHS
FACTORY RECOMMENDED SERVICE FOR 100K MILES /120 MONTHS $409.00
- Check Installation Of Driver's Floor Mat
- Reset Oil Maintenance Reminder, if Oil was Changed
- Reset Scheduled Maintenance Reminder
- Perform Road-Test on Vehicle
- Rotate and Ballance Tires
(Applies to models with same size front and rear tires and wheels.) - Inspect Wiper Blades
- Replace Intercooler Coolant
- Replace Engine Oil And Oil Filter
(Reset "Maint Reqd" Light If Equipped after maintenance at every 5,000 miles.) - Replace Engine Coolant
- Replace Cabin Air Filter (If Equipped)
- Visually Inspect Brake Pads, Calipers and Rotors
SPECIAL DRIVING CONDITIONS (ALSO RECOMMENDED WHEN DRIVING ON DIRT ROADS OR ON DUSTY ROADS)
- Inspect Axle Shaft Boots
- Inspect Ball Joints And Dust Covers
- Inspect Steering Linkage And Boots
- Inspect Engine Air Filter
- Torque Nuts And Bolts On Chassis And Body
Service Hours
423-897-2216
| Monday | 7:30 am - 6:00 pm |
| Tuesday | 7:30 am - 6:00 pm |
| Wednesday | 7:30 am - 6:00 pm |
| Thursday | 7:30 am - 6:00 pm |
| Friday | 7:30 am - 6:00 pm |
| Saturday | 8:00 am - 4:00 pm |
| Sunday | Closed |
Testimonials
“ Great service and great people ”
Customer service rep Lexie was outstanding, a great
“ Customer service rep Lexie was outstanding, a great service job. I will ask for her next svc appnt. Thank you Lexie. ”
“ Great ”
“ Quick and easy! Very helpful in identifying an issue and getting it covered under warranty ! ”
“ The transaction was professionally completed with ease and to my satisfaction. Tommy was great. ”
“ Great and timely customer service ”
“ Very professional staff and quality work from the mechanics. They treat their customers like royalty its quite nice. Highly recommend🙂 ”
“ Service was efficient from the point of scheduling to checking in to completion! ”
“ As usual, service was provided professionally and promptly. ”
“ Very quick and efficient. Very customer oriented and friendly employees. Pleased with my visit and service ”
Ryan Kennedy was an absolute lifesaver during our trip
“ Ryan Kennedy was an absolute lifesaver during our trip from Naperville to Orlando. When our vehicle’s exhaust system unexpectedly broke down, we were worried that our journey might come to an end. Ryan took the time to understand our situation, knowing that we were far from home and still had a long drive ahead of us. He quickly assessed the problem and came up with a temporary fix that significantly reduced the noise and made it safe for us to continue our trip. His knowledge, professionalism, and willingness to help went above and beyond what we expected. Thanks to Ryan’s assistance, we were able to get back on the road and complete our journey with much greater peace of mind. We are extremely grateful for his kindness, expertise, and outstanding customer service. Highly recommended! ”
Awesome Experience!
“ Awesome Experience! Fred Fortson was wonderful to work with. Lexus of Chattanooga made the process of purchasing a vehicle quick and easy! ”
Fred helped me out big time getting me the car I wanted.
“ Fred helped me out big time getting me the car I wanted. Made the push for me even though i’m under 21 to still get a good financing offer. ”
“ Andrea Mashburn gave excellent service! ”
“ Had the 40,000 mile maintenance done today. We well pleased with the service. ”
“ Very professional and courteous.. ”
Helped me out as soon as I was in the door.
“ Helped me out as soon as I was in the door. Great guy to talk to and helped me out to get a great deal for myself. Happy to have met him, hope he's your salesman! ”
“ Always helpful and knowledgeable. ”
They are always very courteous and thorough when
“ They are always very courteous and thorough when servicing my vehicle. I appreciate their personalized care and attention to detail. ”
I had a great experience purchasing my vehicle from this
“ I had a great experience purchasing my vehicle from this dealership. The staff was friendly, professional, and made the entire process smooth and stress-free. They answered all my questions and were transparent throughout the sale. ”
“ Excellent service. Alec Bales assisted me in so many ways. Thank you Alec and Lexus of Chattanooga. ”
“ They were so very nice and curtious!! Thank you! ”
Excellent dealership experience, friendly staff, quick
“ Excellent dealership experience, friendly staff, quick service, fair pricing, and overall very professional environment. Highly recommend! ”
“ Clean, professional and quick! Thank you! ”
“ I took my RX 350 in for service and wanted to see if they had the new 2027 RX350 on the lot. Mr Tommy Chills met me on the lot and ask if he could help me. I ask him about the 2027’s he said they don’t have them yet. I seen the RX450h+ and ask about it. I told him I would need a white RX450h+and on the way out I seen one that was open so I checked it out! When I got home I called and ask him to do the numbers on both vehicles to see what I would be looking at if I traded. Long story short I got 2.99% interest rate and I picked up the RX450h+ the next day! I love driving it and saving on gas!! Seamless deal with Mr Chills and the Finance Manager!! I totally recommend Lexus of Chattanooga!! ”
From the minute we walked in, this dealership made us
“ From the minute we walked in, this dealership made us feel right at home. There was no pressure, no rushing, and no feeling like we were just another sale. Everyone was friendly, but Ralph Paty is the one who really made the whole experience stand out. Ralph treated us with genuine respect from the start. We asked to look at several different Lexus RX 350 AWD models, and he never once acted bothered or impatient. He insisted on bringing the requested vehicles to us in the shade so we would not have to walk in the sun and heat. He opened every vehicle, explained things in a way that made sense, and made sure we had all the time we needed. You could tell he actually cared about helping us find the right one, not just pushing us into something. What meant the most was how he made us feel like we mattered. He listened, he paid attention, and he went out of his way to make sure we were comfortable with every step. That kind of service is rare these days, and it says a lot about both Ralph and the dealership. We left feeling confident, appreciated, and happy with our decision. If you want to be treated like family and work with someone who truly looks out for you, ask for Ralph Paty. This dealership has earned our trust. We are telling family and friends about this dealership and Mr. Paty and our new Lexus! Stuart and Jennifer Wyrick, Luttrell, TN. ”
“ Have had the BEST experience with this place. Between Wade and Robbie, we were VERY taken care of. Great people and great service!! ”
“ Gavin in the Service Dept is an excellent representative for Lexus. He and all the other reps that I interacted with are great! So friendly and easy to talk to. A manager in Service, Cody, came out to talk about my car issue and impressed me with his eagerness to make sure I was happy, as well. I received all the attention to the car that I needed, the work was done perfectly, and I left happy. Nice folks who do great work. ”
“ These guys are great! From the beginning of the sale to well after, professional, courteous service. ”
“ Excellent customer service and very knowledgeable. ”
“ Excellent service! ”
“ Dealer sourced mud flaps overnight and installed next day as part of the service call. ”
Extremely fortunate to have Fred as a salesman.
“ Extremely fortunate to have Fred as a salesman. Professional, experienced, and has integrity. After I bought my vehicle, he was there to help me after the fact with any concerns. Lexus does the right thing and that’s what makes people love them. Definitely will be a repeat customer. ”
“ Always the best!! ”