Customer Testimonials

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Google Oct 13, 2019
 
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DealerRater Oct 9, 2019
 

Lexus of Chattanooga has ALWAYS been a Top Notch Dealership. I just purchased my 3rd New RX350. I bought my 1st one in 2004, then 2011, and now 2019. I ABSOLUTELY LOVE THIS CAR !!! My first salesman, has since retired, so worked with Austin Robinson this time. It was by far one of the BEST EXPERIENCES I've had !!! Very kind, professional, not pushy, delivered on his promises. GREAT EXPERIENCE!!! THANKS B.MOORE.

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DealerRater Oct 7, 2019
 

It was a great pleasure dealing with Austin. He made everything super easy and seamless. That was probably the quickest car buying purchase I’ve ever had. Great Job!

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DealerRater Oct 4, 2019
 

Andrea was wonderful to work with, scheduled my service, very convenient drop off, loaner vehicle, called when ready. vehicle washed. Wheels look great. Thanks for your help!!

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Google Oct 1, 2019
 
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DealerRater Oct 1, 2019
 

We visited the local Lexus dealer in the city which we live. We had a very dissatisfying experience trying to close a fair deal. We then decided to use the USAA car buying program to find the vehicle we wanted. The next day we received an email from Lexus of Chattanooga with the vehicle we wanted. I called Lexus of Chattanooga and within a matter of minutes, we agreed upon a deal! After arriving at the dealer to pick up the vehicle, we were treated like royalty! Everyone involved in the deal ( sales manager, salesman, finance manger, technology rep and ...

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DealerRater Sep 30, 2019
 

Austin is a great salesman! He’ll do everything it takes to get you the best deals and if he can’t he’ll be honest with you!

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Google Sep 30, 2019
 
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DealerRater Sep 26, 2019
 

I have purchased multiple vehicles in my life, and therefore dreaded the inconvenience of once again having to play the “buying game”. My first stop was at Lexus of Chattanooga where I was greeted by salesman Austin Robinson. He was extremely polite from the beginning. He answered all of my questions, (even admitting if he wasn’t confident about answering a question but immediately seeking the facts from the manager). It was very refreshing to have a salesperson who took the time to get the correct answer versus guessing at it. Austin spent about an hour with me and I ...

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DealerRater Sep 25, 2019
 

Austin was solid from the minute I met him. He was up front and honest, and always followed through. I was new to the car buying experience and he walked me through the process and with some knowledge of his own. If he didn’t know the answer he didn’t act like he did. He would find out the right answer and then let me know. I had met a few other car salesmen and it never felt right. The process felt very genuine when dealing with him. If you’re looking for a vehicle, I highly suggest finding ...

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