I've been looking for a new vehicle for a while, and I've contacted multiple dealerships in the area. However, Austin has been the best in terms of communication and willingness to help. I'm usually a bit paranoid making a big purchase because I want everything to be perfect, but he listened and double checked every little detail not just with his manager, but with the Lexus factory themselves. He is very thorough and patient. I cannot recommend him enough.
I had the best experience buying our Lexus. Fred Fortson was wonderful. He explained everything in detail. Never did I feel pressured! He worked with us for two days answered every question we had. I will definitely buy another vehicle from Fred!
The Lexus brand carries a reputation in a class of its own. Luxury, reliability, etc. Austin Robinson & Lexus of Chattanooga offer an experience second to none in the local auto sales industry. Professional communication & followup without annoyance. Austin approaches sales the way I prefer to conduct business — fact based and pressure-free. Austin and I were in sync throughout the process. He knew what I was looking for, located it, and with the sales manager they met my price requirements. I will continue to do business with Austin & Lexus of Chattanooga, and recommend them to anyone who is in the market ...
I bought 2 cars from 20 years apart and Ralph Paty sold me both. Great guy and great place to hy a Lexus!
Austin is absolutely great to work with. He is energetic, professional, timely, and works hard to exceed expectations. He listened well to what I wanted and offered advice on things I had not considered. He was diligent to find the right car, assisted with my trade, and pulled all the details together to make a seamless transaction. No pressure. Just good business and great service. Very well done.
Not being sure what I wanted to buy after my daughter's car wreck, I looked online for weeks BEFORE narrowing it down and checking in with Lexus of Chattanooga. There were 3 cars at the dealership I wanted to test drive. I called, and literally, within the hour, I had an appointment with Alicia. She met me at the door with keys in hand when I walked up for my first test drive and upon my return, she wasted no time in helping me weigh the pros and cons of each vehicle based on my needs. She really listened to what ...
The dealership is always clean and EVERYONE is so helpful from the receptionist to the service people. Fred is amazing and very helpful! I live in Atlanta but still come see him. I bought a GS 350 for my 30th in 2015 and fell in love with Lexus! Fred is currently finding me a RC F.
Leave Us A Review