“ Had a good experience with the team here. Ralph and Nate were helpful and made the purchase process really easy. ”

“ We had an outstanding experience at Lexus of Chattanooga purchasing our new Lexus GX 550. Fred Fortson took exceptional care of us from start to finish. He carefully walked us through the ordering process, kept in consistent contact while we waited for our vehicle to arrive, and ensured that everything was seamless once it was time to finalize the purchase. Fred is personable, patient, knowledgeable, and genuinely honest — qualities that made the entire experience comfortable and enjoyable....View More ”

“ Ralph was awesome to work with. He kept me informed throughout the whole process and found me the car I was looking for really quick. We’ll be using him every time in the future. ”

“ The best experience we have ever had purchasing a vehicle. The staff was very welcoming, helpful, and professional to us throughout the entire process. Ralph Paty is an exceptional sales rep, who listened to what we wanted and made it happen with no hassle. Justin Hendricks in finance did a phenomenal job getting us a lower rate and explaining everything. We flew in from Texas to make the deal! Love these guys! ”

“ Fred was a pleasure to deal with and made the purchase of the vehicle an easy process. I would go back and buy from him again. I would recommend him to everyone and you will enjoy the process. ”

“ Like most people, my age I have bought a lot of cars in my lifetime. I can truly and honestly say my most recent experience with Lexus is the best I have ever had with any other dealership. My sales man, Ralph Paty, was phenomenal! His “ no pressure” technique was great. He took the time to assess my particular needs and helped me choose the vehicle that worked best specifically for my needs. He walked me through each process of the choosing, and securing the exact one that suited me. He...View More ”

“ My car would not start afterthought the snow and cold weather. Lexus picked up my car from ny home and repaired all that was in need. They were courteous and kept me advised about everything my car needed. The final price was not a surprise because thy kept me in the loo[. My car was delivered as promised. It had been washed and looked so clean.. i am very happy with the results. ”

“ It was a great experience. Good service, honest sales people. My wife and I love the car we got, it was a good deal. ”

“ Even though I live about a thousand miles away, I’ll be checking in with this dealership when I need my next car… and Fred Fortson is hand down the best salesperson I’ve ever worked with in 50 years of buying cars. ”

“ Outstanding customer service and an effortless buying process made this dealership experience truly exceptional! Highly recommend!! ”

“ We had a stress free purchase with Mr. Fred Fortson. He was friendly and very professional. He texted us with updates on our cars arrival. Overall., it was a pleasant experience. ”

“ We had a very good experience working with Fred Fortson at this dealership. Proactively Fred advised that we place a deposit to reserve our car and after the storm weather cleared, we closed the deal and drove away happily in a new Lexus, ”

“ Fred has patience and listens 2 great characters to have while selling cars. He didn't pressure me with constant calls or texts messages and I really appreciated that. Fred delivers and I would recommend anyone looking for a Lexus to go see him. ”

“ I was very pleased with the service we received. The sales people are very prompt and explained clearly the matter of the day. Appreciate it! ”

“ Great service department! I bought my Lexus from this dealer, and they keep it in excellent condition. Never a problem! Thank you Josh! ”

“ I haven't purchased a "new" new car in 40 years. I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two 2026 NX350h's I was interested in. The two competing dealers were incentivized at the year-end to make me a deal. I was fortunate to have Lexus of Chattanooga win that bidding war for my business. A shout-out to Sales Associate, Mr. Travis Hardin, for answering my calls and texts promptly and...View More ”

“ Fred was great to work with and knowledgeable about everything. Talked us through all the differences in the models and helped pick the best one for us. ”

“ Michell Mikita was a pleasure to talk to. Even though we only came to check out the GX she answered all questions and did not pressure us into considering buying the vehicle. ”

“ It’s always a pleasure to have my car serviced at Lexus of Chattanooga. Ryan always answers my questions and takes time to explain fully. The waiting area is great and my car is clean and ready as scheduled. Excellent service! ”

“ David was absolutely the best to work with. He goes above and beyond his expected job duties. His after the sale service and dedication is top notch. We are extremely pleased with our Lexus vehicles that we purchased from David and we highly recommend him to all our friends. ”

“ Great salesman and get service! Will definitely be back when in the market again. Tyler went above and beyond! ”

“ This experience was definitely different—in a good way. I felt comfortable from the very beginning and that was all because of Cody. From professionalism to genuine kindness, Cody is not your typical “salesman.” He cares and he’s honest. How many times can you say that truly exists in car businesses let alone this world today? ”

“ Michael Platt was a pleasure to deal with, offered the exact car we wanted, with a great price. The finance department was quick to& painless, as well. ”

“ Lexus of Chattanooga was great! I had an excellent experience with Robbie Bales and couldn’t be happier with how everything went. He was exceptional to work with and a great communicator from start to finish. I was driving over an hour to test drive the vehicle and was worried it might sell before I arrived, but he kept me updated the entire time and made me feel completely at ease. The buying process was smooth, easy, and completely stress-free. I truly appreciated his professionalism,...View More ”

“ The best scheduling and check in and service Josh always ready to help. Grateful for the help ”

“ I've bought several cars over my years, and my recent trade transaction at Lexus of Chattanooga was an example of how this business should be done. Robbie Bales did a great job of allowing me to inspect various cars on my own without hovering. He was very transparent with answers to all my questions about various models, options, numbers, and terms of the sale. Absolutely no pressure, just there to assist me to find the right car and terms. During the short periods where we were waiting, he...View More ”

“ I can’t say enough positive things about the whole dealership group & Tommy. They were all extremely helpful & made my wife very happy with her Christmas surprise gift of an RX 500h. The dealership has an amazing inventory & an even better group of employees who’ll make your purchase dreams come true. Our 90 minute drive to receive/finalize our purchase was negated by the ease & speed of Tommy's perpetration before we arrived. He had everything ready & the other departments were able to get...View More ”

“ Tyler was knowledgeable and easy to work with. This was our first Lexus purchase and we did not know a lot about the various Lexus models. Tyler did a great job in educating us. We chose the 2026 TX350 model. He followed through and answered all our questions. Aaron was very patient helping us learn about how to use all of the Lexus features, and also setting up the Lexus app. ”

“ Honestly I dreaded any thoughts concerning shopping for a new car. However; my experience with Lexus of Chattanooga and purchasing from Ralph Paty swept away all negative premonitions and was an exceptionally pleasant experience from start to finish. He had my RX 350 in stock. In my color and equipped exactly as I wished. I highly recommend him and them. ”

“ I would highly recommend this dealership. I had a wonderful experience working with Fred Fortson. He was so knowledgeable and patient and was able to find me the perfect car. He made this experience a smooth and stress free process. ”

“ Exceptional buying experience. A friend recommended Lexus of Chattanooga and insisted we ask for veteran salesman RALPH PATY. We instantly realized the wisdom in that advice. We received a warm welcome from minute we entered the show room and from first sight realized that Ralph Paty’s enthusiasm for Lexus was genuine and that he had our best interests at heart. He throughly knew his product and instantly had my wife and I key’d in on the Lexus model of her dreams. No smoke, no mirrors ,no...View More ”

“ Easy to work with and a fast and easy purchase process. It only took us 24hrs from the first test drive to driving it home! Tyler and the team was fantastic to work with. ”

“ Good customer service, listens to customer”s concerns, personable, kind, and helpful in your needs!, ! ”

“ Fred made this experience so stress free! Would definitely buy from him again, everyone was so welcoming at this dealership. ”

“ Always courteous and through. When given a time the car will be ready they always pretty close. ”

“ We don't normally write reviews, but Lexus of Chattanooga, in particular, Robbie is worthy of such review. Recently, we purchased a vehicle from Lexus at Chattanooga remotely. We had the great pleasure of working with Robbie. This purchase was sight unseen and solely dependent upon Robbie providing information and pictures to us. Robbie was attentive and everything he told us was correct. Robbie made this transaction smooth and to take place without a hitch. We relied on him to tell us the...View More ”

“ What an incredible experience!!! I bought a used 2017 Subaru Outback on 28 Nov 25, and the vehicle, sales experience, finance, EVERYTHING was a pleasurable experience. I must be honest, I thought purchasing an under 20k car at a Lexus dealer would be much different, but my wife and I were treated with respect and given, what I believe, is the same attention and courtesy as someone buying a LX 700h. What's more, is that a car that we were very happy with was not up to "standard' for them; we...View More ”

“ My sales person, Tommy Tsilionis, was professional, personable, and knowledgeable about the Lexus product. He kept me informed during the building, shipping, and delivery of my 2026 RX 350. The process was easy and I am very pleased with everyone I had the pleasure of meeting. Special shout out to the great coffee in the service waiting room! Thank you Lexus. ”

“ Ed and Fred Fortson took care of what I was looking for immediately when other dealerships had issues with communication. Justin in finance was great to help create a very smooth process. ”